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Frequently asked questions

Answers before you book

The quick version of how our roll-off bin rentals work. Still have a question? Call 905-807-0844 or reach us on the contact page.

What size dumpsters do you offer?+

We rent roll-off bins in 10, 14, 20, and 40 yard sizes. The 10, 14, and 20 yard bins are great for cleanouts, remodels, and demolition; the 40 yard is our largest for major cleanouts. Not sure which fits? Call us at 905-807-0844 and we’ll help you choose.

What’s included, and how is weight charged?+

Every rental includes a 7-day rental period, delivery and pickup. Tonnage is not included on any size — you pay only for the weight you actually throw.

Weight is $129 per ton, billed to the exact scale weight. A deposit by e-Transfer reserves your bin; the weight and any extras are billed at the end on a final invoice.

How long can I keep the bin?+

Your rental includes 7 days. Need it longer? It’s $10/day after that, or call us for a better long-term rate. Extensions need a quick renewal so we can hold the bin for you, since it may be booked for another customer.

How does delivery work?+

We deliver in 2-hour windows so you know when to expect us. Need it sooner than you can schedule online? Call 905-807-0844 and we’ll confirm capacity for an ASAP drop.

Please ensure vehicles are out of the way so we have space to deliver the bin.

Can I have the bin moved, relocated, or emptied during my rental?+

Yes — just give us 24–48 hours’ notice so we can schedule a driver, and please don’t move the bin yourself.

  • Move it on the same property (e.g. driveway to backyard): flat $165 relocation fee.
  • Move it to a new address: flat $165 haulage/trip fee.
  • Emptied & returned if you fill up early: flat $165 Empty & Return Fee, plus the weight hauled away (billed at $129/ton).
What’s allowed — and what’s not?+

Fine to toss: general household items, construction & demolition debris (drywall, wood, flooring, roofing), appliances, furniture, and yard waste. Bagged waste is fine when securely contained.

Never accepted: asbestos or hazardous materials, gasoline / diesel / combustible liquids, deceased animals or animal waste, and medical or radioactive materials.

Special-disposal items — we’ll take them, but keep them obvious. Tires, paint & chemicals, batteries, propane tanks, and fridges/A/C (Freon) can’t be buried in the load. Set them to the side or on top of the bin where our driver can see them (and tick them on your bin request) and we’ll dispose of them for you. If they’re mixed into the load we can’t separate them and they may be refused.

How do I pay?+

Request a bin online or give us a call. Once we confirm your bin, date and total, we’ll email you e-Transfer details. With auto-deposit on, there’s no security question. Your delivery is locked in once the e-Transfer lands — we’ll confirm the drop-off location, date, and time. e-Transfers are final once sent — see our Terms for the cancellation and refund policy.

Where do you deliver, and is there a travel fee?+

We serve West Lincoln, Smithville, Grimsby, Beamsville, Lincoln, St. Catharines, and the wider Niagara region. Measured from our yard: 0–30 km is free, 31–45 km is $25, and 46–60 km is $50. Past 60 km, give us a call for a custom rate.

Didn’t find your answer? Contact us or request a bin.